GUARANTEE

• YOUR SATISFACTION IS VERY IMPORTANT TO US.
• WE GUARANTEE THAT ALL OF OUR WORK IS OF EXCELLENT QUALITY AND WORKMANSHIP.
• BECAUSE EACH ITEM IS INDIVIDUALLY HANDCRAFTED, SOME VARIANCES FROM PHOTOS WILL OCCUR.
• OUR PRODUCTS CARRY A 90 DAY MANUFACTURER'S WARRANTY AGAINST DEFECTS.

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REFUNDS

• REFUND (MINUS SHIPPING CHARGES) OR EXCHANGE MAY BE MADE WITHIN 30 DAYS OF PURCHASE WITH PRIOR APPROVAL.
• NON-WARRANTY RETURNED MERCHANDISE WILL BE CHARGED A 10% RESTOCKING FEE. SHIPPING IS NOT REFUNDED.
• PLEASE CONTACT US FOR RETURN AUTHORIZATION.
• MERCHANDISE MUST BE RETURNED IN ORIGINAL CONDITION.
• CUSTOM DESIGNED ITEMS ARE NOT RETURNABLE.

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SHIPPING INFORMATION

• WE SHIP GROUND CARRIERS, UPS OR FED EX.
• "AVAILABLE NOW" ITEMS WILL BE SHIPPED IN 2-4 WEEKS OF RECEIPT OF PAYMENT. (WILL WAIT 10 DAYS FOR PERSONAL CHECKS TO CLEAR)
• ANY SHIPPING DAMAGE CLAIM MUST BE MADE WITHIN 48 HOURS OF DELIVERY. PLEASE KEEP ALL PACKING MATERIALS FOR INSPECTION BY SHIPPER.
• SORRY, NO ORDERS ACCEPTED OUTSIDE OF THE CONTINENTAL UNITED STATES.

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PRIVACY

• YOUR PRIVACY IS MOST IMPORTANT TO US.
• NO PERSONAL INFORMATION WILL EVER BE GIVEN OR SOLD TO ANY THIRD PARTY UNDER ANY CIRCUMSTANCES.
• YOUR INFORMATION IS ONLY USED IF THERE ARE QUESTIONS ABOUT AN ORDER.

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